Return Policy

If for some reason you do not want your new bike, you may return it for a refund (minus a 15% restocking fee and the shipping charges). Unfortunately we cannot accept returns on used or open box items. However, if you want to exchange your bicycle for another you may do so understanding that you will be responsible for shipping (both to return the bike to us, and the costs associated with sending the new bike to you) and pay a 15% restocking fee. You may return the bike to our warehouse instead of shipping it back. The bicycle being exchanged must be returned with all unused original packaging and literature materials. Please contact a OC Beach Bike representative before returning the bike. We are not liable for returns that do not reach our warehouse. We will notify you via e-mail of your exchange status once we have received and processed the item to be exchanged. Please note that shipping charges are not refundable. Purchaser will also be responsible to pay all shipping charges necessary to complete the exchange.

Manufacturers Warranty

1. Three months for the frame and one month all component joint parts.
 2. The manufacturer will replace any parts failing during the warranty period. The shipping fee will not be covered by the warranty.
 3. Unless otherwise provided, the sole remedy under the above warranty or any implied warranty is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of the manufacturer. You will be responsible for labor and shipping costs associated with warranty replacements.

Items not covered by warranty:

 1. Gear or brake adjustments.
 2. Any alteration made or aftermarket part installed on bike by customer.
 3. Wear and tear to bike, tires or components.
 4. Damage as a result of any bike accident.
 5. Damage attributable to shipping damage.

Tire and tire tube warranty: Any tire and tire tube that is pumped by a customer during the assembly process, whether the bike was purchased in the box at our store or received via shipment in the box will not be covered under warranty if the tire or the tire tube should pop after inflated by customer.

Revised 05/08.